At 1jlbet, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and the rights you have over your information as a player on our platform.
Summary: 1jlbet collects only the personal data necessary to operate our platform, verify your identity, process payments, and comply with Philippine law. We do not sell your personal data to third parties. You have the right to access, correct, and request deletion of your data at any time.
1jlbet ("we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the 1jlbet website and mobile application (collectively, the "Platform"). This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.
This Privacy Policy applies to all personal data collected through the 1jlbet Platform, including data collected during account registration, identity verification, deposits and withdrawals, gameplay, customer support interactions, and your general use of the Platform.
By registering for an account or using the 1jlbet Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with this Privacy Policy, you should not use the 1jlbet Platform.
This Privacy Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.
For the purposes of applicable data protection legislation, 1jlbet is the data controller responsible for your personal data collected through the Platform. As data controller, 1jlbet determines the purposes and means by which your personal data is processed.
If you have any questions about how 1jlbet handles your personal data, or if you wish to exercise any of your data rights, you may contact our Data Protection team using the contact details provided in Section 15 of this Privacy Policy.
1jlbet collects the following categories of personal data from players and Platform users:
1jlbet collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document upload, payment details, support enquiries |
| Automated collection | Cookies, log files, device fingerprinting, session tracking |
| Third-party sources | Identity verification providers, payment processors (GCash, PayMaya, BPI, BDO), fraud detection services |
| Gameplay activity | Wager records, game session data, bonus redemption history |
1jlbet uses your personal data for the following purposes:
1jlbet processes your personal data on the following legal bases:
1jlbet does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only where necessary and in accordance with this Privacy Policy:
We share data with trusted third-party service providers who assist us in operating the 1jlbet Platform, including identity verification providers, payment processors (such as GCash, PayMaya, BPI, BDO, and Metrobank), cloud hosting providers, fraud detection services, and customer support platforms. These providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.
We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), law enforcement agencies, or other competent authorities where required by applicable Philippine law or where we have a good-faith belief that disclosure is necessary to prevent fraud, money laundering, or other illegal activity.
In the event of a merger, acquisition, or sale of all or substantially all of 1jlbet's assets, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer and the privacy practices of the acquiring entity before your data is transferred.
We may share your personal data with other third parties where you have given your explicit consent to such sharing.
1jlbet never sells, rents, or trades your personal data to advertisers, data brokers, or any other commercial third parties for their own marketing purposes.
1jlbet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, 1jlbet retains account and transaction data for a minimum of five (5) years following the closure of your account, in accordance with PAGCOR requirements and applicable anti-money laundering regulations. KYC documentation is retained for a minimum of five (5) years from the date of verification.
Where personal data is no longer required for any lawful purpose, 1jlbet will securely delete or anonymise it in accordance with our internal data retention procedures.
1jlbet implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While 1jlbet takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 1jlbet will notify you and the relevant authorities in accordance with applicable law.
You are also responsible for keeping your account credentials secure. Please do not share your 1jlbet password with anyone, and contact our support team immediately if you suspect unauthorised access to your account.
1jlbet uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and support security functions. The types of cookies we use include:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for the Platform to function, including session management and security | Session |
| Functional | Remember your preferences, language settings, and login status | Up to 1 year |
| Analytics | Understand how players use the Platform to improve performance and user experience | Up to 2 years |
| Security | Detect and prevent fraudulent activity and unauthorised access | Session / persistent |
You may control cookie settings through your browser preferences. Please note that disabling essential cookies may affect the functionality of the 1jlbet Platform. 1jlbet does not use cookies to serve third-party advertising.
As a player on the 1jlbet Platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact our Data Protection team using the details in Section 15.
Request a copy of the personal data 1jlbet holds about you and information about how it is used.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that we restrict the processing of your personal data in certain circumstances, such as while a dispute is being resolved.
Request a copy of your personal data in a structured, machine-readable format for transfer to another service provider.
Object to the processing of your personal data for direct marketing purposes or where processing is based on our legitimate interests.
1jlbet will respond to all data rights requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further two months, in which case we will notify you of the extension and the reasons for it.
1jlbet is strictly for players aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have collected personal data from a person under 21, we will take immediate steps to delete that data and close the associated account.
As part of our registration and KYC process, 1jlbet verifies the age of all players before permitting access to real-money gaming. If you believe that a minor has registered on the 1jlbet Platform, please contact our support team immediately so that we can investigate and take appropriate action.
1jlbet primarily processes and stores personal data within the Philippines. In some cases, your personal data may be transferred to and processed in countries outside the Philippines, for example where we use cloud hosting providers or third-party service providers with operations in other jurisdictions.
Where such international transfers occur, 1jlbet ensures that appropriate safeguards are in place to protect your personal data, including contractual protections with the receiving party that are consistent with applicable Philippine data protection law. By using the 1jlbet Platform, you consent to such transfers where they are necessary for the provision of our services.
1jlbet reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where required, provide more prominent notice to affected players.
We encourage you to review this Privacy Policy periodically to stay informed about how 1jlbet protects your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints about this Privacy Policy or the way 1jlbet handles your personal data, please contact our Data Protection team. We take all privacy concerns seriously and will respond promptly.
Email: [email protected]
You may also reach our general support team by visiting the Support page or consulting our FAQ.
If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data protection matters in the Philippines.
1jlbet is committed to handling your personal data with the highest standards of care, transparency, and respect — because trust is the foundation of everything we do for Filipino players.
Six ways we keep your personal data safe on the 1jlbet platform — every day, for every Filipino player.
All data transmitted between your device and 1jlbet is protected by SSL/TLS encryption. Your personal and financial information is never sent in plain text — it's secured from the moment you log in to the moment you log out.
1jlbet does not sell, rent, or trade your personal data to advertisers or data brokers. Your information is used solely to operate your account, process payments, and keep the platform safe — nothing more.
Only authorised 1jlbet personnel with a legitimate need can access your personal data. Role-based access controls and audit logging ensure that your information is never accessed without a valid reason.
Our identity verification process follows PAGCOR guidelines and Philippine data protection law. KYC documents are stored securely and used only for the purposes of verifying your identity and complying with regulatory requirements.
You have the right to access, correct, and request deletion of your personal data at any time. 1jlbet makes it straightforward to exercise your data rights — just reach out to our support team and we'll handle it promptly.
1jlbet conducts regular security assessments and penetration testing to identify and address vulnerabilities before they can be exploited. We continuously improve our security posture to stay ahead of emerging threats.
Your privacy is protected, your data is secure, and your gaming experience is fair. Join hundreds of thousands of Filipino players who trust 1jlbet. Register today — must be 21 or older to play.